Determining Where Your Job Was Sent Troubleshooting Jobs Stuck in “Active” Status
May 03

To release jobs on operator or user hold using PCONSOLE, select the queue from the “Print Queues” list and then select “Print Jobs.” Select the job that is held and change the “User hold “and “Operator hold” fields to “No.”

To accomplish the same task using the NetWare Administrator utility, the “User hold” and “Operator hold” fields can be found by selecting “Job Details” in the “Print Queue” dialog.

To release jobs on operator or user hold using the NetWare Administrator utility, select “Job List” from the “Print Queue” dialog. Highlight the print job and select “Resume.”

The only way the print job could have been placed on operator hold is for a print queue operator to have manually placed the job on hold using PCONSOLE or the NetWare Administrator utility.

The print job could have been placed on user hold manually by the user or queue operator using PCONSOLE or the NetWare Administrator utility, but also could have been placed on hold automatically.

There are several ways a print job can be placed on hold automatically:

  • User Tools. Under the NetWare Printer Connections window, select “LPT Settings….” The first parameter in the list is Hold.

  • CAPTURE. Issue the CAPTURE command with a HOLD option.

  • NPRINT. Issue the NPRINT command with a HOLD option.

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